Debt Collection Trends 2026: Download the Free Benchmark Report
Download our free 2026 Debt Recovery Benchmark Report to see how payment behavior is changing across industries and regions. It covers rising insolvencies, B2B late payments and AI-driven collections, and brings together the accounts receivable statistics shaping recovery in 2026.
What's in the Report?
- The key debt collection trends affecting receivables in 2026
- Average DSO and days beyond terms by industry
- B2B late payment benchmarks for the US, Europe, Latin America and China
- The accounts receivable KPIs top performers use to collect 18 days faster
- What top performers do differently, and how Kollecta helps you close the gap
- +2 bonus findings, available only inside the report
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Key Findings from the Report
Six numbers that show where cash is getting stuck, and how fast it can turn into bad debt.
of US B2B invoice value is overdue.
is all that's paid on time.
$600 billion is trapped in US receivables.
Top performers collect 18 days faster than the median company.
Global insolvencies will rise 6% in 2026.
More slow payers are becoming permanent write-offs.
Late payment is no longer just a timing problem. With insolvencies rising for a fifth straight year, a growing share of overdue balances sits with customers who may not survive long enough to pay. The companies that recover the most act in the first 30 days, segment accounts by risk and automate routine outreach while protecting the customer relationship. We hope these benchmarks help you find the cash trapped in your receivables.
About the Report
The report brings together the latest public benchmarks from leading credit insurers, research firms and the Federal Reserve Bank of New York, analyzed by Kollecta's collections experts.
It draws on surveys of more than 9,000 executives in 25 countries and insolvency forecasts covering about 85% of global GDP, published between April 2025 and August 2026.
Frequently Asked Questions
Rising insolvencies, longer B2B payment delays and the shift toward AI-driven, data-led collections. Global insolvencies are forecast to rise 6% in 2026, the fifth straight year of increases.
It depends on your industry. The report breaks down average DSO and days beyond terms by sector, and shows that top performers collect 18 days faster than the median company.
In the US, 43% of B2B invoice value is overdue and only 52% is paid on time.
The most effective companies act within the first 30 days, segment customers by risk and automate routine reminders while keeping outreach personal for key accounts.
AI helps prioritize accounts by likelihood to pay, chooses the best timing and channel for outreach and automates follow-ups, so collection teams can focus on complex cases.
The longer a debt stays unpaid, the harder it is to recover. Many businesses bring in a collections partner once internal reminders stop working, often within 60 to 90 days, rather than waiting until the account is close to write-off.
CFOs, credit managers and accounts receivable teams who want to benchmark their performance and recover more of their outstanding receivables.
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