PRIVACY POLICY

Effective Date: July 17, 2026
kollecta.ai

Kollecta Ai Holdings Company, LLC (“Kollecta,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website, kollecta.ai (the “Site”).

Kollecta is a holding company that supports the sales, marketing, and brand presence of its licensed operating affiliates. Kollecta is not itself a licensed debt collector and does not use the Site to directly service or collect on consumer accounts. If you are contacted regarding a specific debt or account, or if you access an account, payment, or communication tool operated by one of Kollecta's licensed operating affiliates, that affiliate's own privacy policy governs the handling of your account-related personal information, in addition to this Policy where the Site itself is involved.

Please read this Privacy Policy carefully. By visiting or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, you should not use the Site.

1. SCOPE OF THIS POLICY

This Policy applies to personal information Kollecta collects through the Site, such as information submitted through contact forms, newsletter sign-ups, career applications, or general inquiries, and information collected automatically when you visit the Site. It does not apply to information collected directly by Kollecta's licensed operating affiliates in connection with servicing or collecting a specific consumer account, which is addressed in those affiliates' own privacy policies, nor does it apply to third-party websites linked to or from the Site.

2. INFORMATION WE COLLECT

Information You Provide to Us

    • Contact details, such as your name, company, job title, email address, and telephone number, when you submit an inquiry, request information, or subscribe to communications;
    • Career-related information, such as your resume, cover letter, and contact details, if you apply for a position through the Site;
    • Any other information you choose to include in messages, forms, or communications you send to us through the Site.

Information Collected Automatically

  • Device and usage information, such as IP address, browser type, operating system, referring URLs, pages viewed,and dates and times of visits;
  • Cookies and similar tracking technologies used to operate the Site, remember preferences, and understand how visitors use the Site, including for analytics and marketing purposes (see Section 5 below).

3. HOW WE USE INFORMATION

We use the information we collect for purposes including:

  • Responding to your inquiries and providing information you request about Kollecta and its affiliated services;
  • Operating, maintaining, analyzing, and improving the Site;
  • Evaluating career applications submitted through the Site;
  • Marketing and communicating with you about Kollecta and its affiliated services, where permitted by law and subject to your communication preferences; and
  • Complying with legal obligations and protecting the rights, property, and safety of Kollecta and others.

We do not use personal information collected through the Site for purposes unrelated to these business functions without providing appropriate notice, and we do not sell your personal information.

4. HOW WE SHARE INFORMATION

Kollecta does not share personal information collected through the Site with unaffiliated third parties for their ownmarketing purposes. We may share information as follows:

  • With Kollecta's licensed operating affiliates and subsidiaries, for internal business, marketing coordination, and administrative purposes;
  • With service providers who perform functions on our behalf, such as website hosting, analytics, email delivery, and applicant tracking, and who are contractually required to protect that information;
  • With professional advisors, such as legal and accounting firms, as reasonably necessary;
  • As required or permitted by law, including in response to a subpoena, court order, or other legal process; and
  • In connection with a corporate transaction, such as a merger, acquisition, financing, or sale of assets.

5. COOKIES AND TRACKING TECHNOLOGIES

The Site may use cookies, web beacons, and similar technologies to recognize your browser, remember preferences, understand how visitors use the Site, support Site security, and measure the effectiveness of our marketing. You can typically set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

6. DATA SECURITY

We maintain physical, electronic, and procedural safeguards designed to protect personal information against unauthorized access, use, or disclosure. While we work to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. YOUR CHOICES AND RIGHTS

Depending on where you live, you may have rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable exceptions. You may also opt out of marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us using the information in Section 11 below.

If your question relates to a specific debt or consumer account rather than to the Site itself, please contact the applicable licensed operating affiliate directly using the contact information it has provided to you.

8. CHILDREN'S PRIVACY

The Site is a business-to-business and corporate marketing site not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

The Site may contain links to third-party websites, including websites operated by Kollecta's licensed operating affiliates, for your convenience. We do not control and are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Effective Date” at the top of this Policy indicates when it was last revised. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.

11. CONTACT US

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us:
Kollecta Ai Holdings Company, LLC
807 S. Jackson Rd, Ste A, Pharr, TX 78577
Email: sales@kollecta.ai
Phone: 888-343-9911
Website: kollecta.ai