by Jahida Azreen | Sep 25, 2026 | Compliance and Regulations
Debt collection compliance has never been something anyone in the industry could simply ignore, and 2026 will be no different. Regulations on debt collection will continue to be clarified through regulatory actions and court decisions. States will keep developing...
by Santhosh S N | Sep 24, 2026 | Compliance and Regulations
Even if a collector follows the Fair Debt Collection Practices Act (FDCPA), they may still face a consent order. This may seem surprising, but it can happen because unfair, deceptive, or abusive acts or practices can raise regulatory concerns beyond FDCPA...
by Santhosh S N | Sep 24, 2026 | Compliance and Regulations
Once a bank hands a delinquent account to an outside collector, most people assume the risk transfers along with the file. It doesn’t. If that collector calls too often, texts without consent, or fails to send the right notice at the right time, examiners and...
by Santhosh S N | Sep 16, 2026 | Compliance and Regulations
Compliant Collections Aren’t Optional. They’re the Foundation. Any business that entrusts its collections to an agency is placing something more valuable than the balance itself, its standing with customers, into the hands of that agency. If compliance is mishandled,...